SMSC

The acronym SMSC stands for Short Message Service Center.

The SMSC is responsible for centralising all SMS messages that are sent over a mobile network. When the message leaves the recipient's phone, the SMSC manages its delivery to the receiver or stores it so that the message can be delivered later if, for some reason, the receiver's phone is not available at that time.

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What information does the SMSC generate after each message is sent?

The SMSC returns a status code that may include details such as:

Delivery confirmation
Temporary or permanent failure
Rejection due to non-existent number
Error due to unsupported content

Platforms such as Acrelia automatically process all these responses and reflect them in real time within the sending statistics, allowing you to act quickly in the event of any incident. These responses are key to cleaning up your database, removing invalid numbers and improving the effectiveness of future campaigns.

Can the same SMSC manage messages from different platforms?

Yes, many mobile service providers and messaging platforms use shared SMSCs. That's why it's important to work with a reliable provider that has stable agreements with operators to ensure secure and fast delivery routes. Platforms such as Acrelia prioritise these types of integrations to ensure the best possible delivery rate.