Acrelia News Plataforma de Email Marketing
Start

Support

Campaigns

Where can I find the ID of a campaign
If you need to know the ID of a campaign to report an abuse or any other matter, it can be easily located in the header of the email received. Even if each email client is different, as a common...

How can I use custom fields
Custom fields allow you to store all the extra information you need from your contacts. Use them to stay close to your subscribers in your communications, by adding messages based on custom fields such as Name and Last name, Company...

Can I add attachments?
Our system does not allow to include attachments in your campaigns. There are several reasons for this: First, to avoid spreading viruses mistakenly in your campaigns in case some attached files would be infected. And also to prevent your subscribers...

How to test your campaign before you send it?
You've written the content of your newsletter, prepared the list of recipients... it is now time to send, but... Are you sure that everything is all set to go? The only way to avoid mistakes in your campaigns is to...

How to create dynamic contents for your newsletter
Acrelia News campaign editor allows you to configure content blocks in order to be visible / not visible to some recipients.Thus, fast and visual you can create custom email campaigns that meet the interests and needs of your subscribers, without...

How to delete a campaign
To delete a campaign you must follow these steps: Go to "Campaigns" - "Manage campaigns". Click on the icon  of the campaign you wish to delete.    Confirm the deletion of the campaign by copying and pasting the code in the...

Why do you have to validate my email campaign?
Depending on the size of your contact listand  before you make your first sending, we will need to review and approve your new list of contacts and the content of your campaign. Depending on the size of your list and...

If you haven't found the solution to your problem, contact us.