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How to export your contact lists

Last update: 17-02-2025

You can export your contact lists in CSV format. To do this, you must follow these steps:

1. Go to the 'Contacts' section in the left menu and select 'Export contacts'.

  • Select the list you want to export
  • Select the type of contact you want to export ('All', 'Subscribed', 'Unsubscribed', or 'Deleted').
  • Click 'Next'. 

Export contacts list

2.  Next, complete the 'Export Options':

  • Field Names: Yes / No (If you include the names of the fields, they will appear in the first line of the generated file).
  • Field separated by: By default appears the sign comma (',') but you can change it to the one you want.

Export options

3. Choose the custom fields to export

  • Field list: Select the fiellds from the box 'Fields list' so they will appear in the box 'selected fields'. 

Custom fields to be exported

4. Complete the 'Notifications' section:

  • Notify me by email: Yes / No (If you select 'Yes', you will receive an email when the export is complete)
  • Email address: Enter the email address where you want to receive the notification regarding the export.

Click 'Export'

Notifications section

Important: Depending on the number of contacts in your file, the process may take a few minutes. Meanwhile, you can work normally with Acrelia News. Once completed, you will receive a notification to the email address you have specified (if you've added one direction). You can also look out on the notification icon notification icon in the top menu or go in the left menu "Settings" - "Notifications" - "Export" from where you can download the CSV file.

download the CSV file or XML

If you want to import a contact list, we recommend you to read our help articcle 'Import my contact lists'.

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