Contacts

How to send a campaign only to the subscribers who have NOT opened my newsletter
Sometimes you may need to send a campaign only to those contacts who did NOT open any of the emails you sent them or one in particular. For example, to send an email to try to recover your inactive subscribers...

How to send a campaign only to the subscribers who have opened my newsletter
Sometimes you may need to send a campaign to only those contacts who opened your last newsletter (or any of the newsletters you have sent them) and therefore are really interested in your communications. In this case, you must create...

How to export your contact lists
You can export your contact lists in CSV format. To do this, you must follow these steps: 1. Go to the 'Contacts' section in the left menu and select 'Export contacts'. Select the list you want to export Select the...

How to update a contact list
Your contact lists information may vary over time, either because you have new data or because some of them have changed. From the 'Import' option available in the 'Contacts' section you can update your contact lists whenever you want. To...

Unsubscribe contacts from a list
Unsubscribe individually or massively contacts from a list is very easy in Acrelia News. You can do it by manually selecting contacts from a list or massively, importing a text file with all the addresses you want to unsubscribe.   Unsubscribe...

How to create a contact list
It is very important to create and configure your contact lists correctly as they determine what data you store about your contacts and what information is displayed to them when you send them emails. To create a contact list follow...

Reactivation of unsubscribed or unconfirmed subscription users
Sometimes we may be interested in reactivating a user who unsubscribed from the newsletter and now wants to continue receiving it, users who did not complete the subscription in double opt-in forms or who have told us offline that they...

How to be notified when contacts subscribe/unsubscribe from our lists
If you want to keep up to date with your contact lists, you can activate the notifications that notify you by email when a user subscribes or unsubscribes.  From the "Contacts" menu, go to "Manage lists". There select the list...

How to delete a contact list
You may have created a list exclusively for a particular campaign and then never had to use it again. If you want to delete one of your contact lists, you can do it in just a few seconds. Keep in...

How does unsubscribing work?
As a mass emailing service in Acrelia News we are obliged to comply with the regulations of commercial communications and anti-spam laws. This means that we must always offer an unsubscribe link in all campaigns sent with our platform, we...